How It Works
A clear process, start to finish.
No guesswork. Here's exactly what happens after you reach out.
- Submit your case. Fill out the short intake form. You don't need any Google ID numbers, just your business name, phone, website or anything that helps us find you.
- We review it. We look at your profile and the likely cause. If we don't think we can help, we tell you.
- You get a quote. Pricing is set per case, based on what needs to be fixed. You see the scope before you commit.
- Agreement and payment. You sign our engagement agreement and pay securely online. Work starts after that.
- We fix and appeal. We correct the issues, build the documentation, and submit the appeal.
- You stay informed. We keep you updated while Google reviews the case.
- Decision and next steps. If reinstated, we recommend optimization and protection. If denied, we review the options honestly.
What to have ready
Having these on hand speeds things up. Don't worry if you're missing some.
- The exact message or email from Google
- Date you noticed the suspension
- Business license or registration
- Utility bill or lease showing your address
- Photos of your storefront and signage (if you have one)
- Details of any prior appeals
- Recent changes: address, name, phone, owner, categories